Contact

Contact us – The Western Apparel team is here to help.

At Western Apparel , we pride ourselves on offering responsive, human and expert customer service .
Whether it's a question about a Metalab bit , a western saddle , leather reins , or François Gauthier / Bernard Fonck equipment , we take the time to advise you according to your horse, your discipline and your objectives .

💬 Our clients often contact us to:

  • Advice on choosing the right bit or western reins

  • Details on sizes, materials, or delivery times

  • Requests for equipment customization

  • Order tracking or product returns

Our shop is based in Tours (France) , and we ship throughout France, Belgium, Switzerland and Europe .

Feel free to write to us, call us or visit us: your satisfaction is our priority .
➡️ We respond to all messages within 24 to 48 business hours.